Terms of Service

These Terms of Service govern the use of the MZ Records service, a digital guestbook platform enabling the collection and sharing of memories during events. By using our service, you unconditionally accept these Terms. If you do not accept these terms, please do not use the service.

• "Service": the MZ Records platform accessible via mzrecords.com • "User" or "Organizer": any person creating an event on the platform • "Guest": any person sharing content via an event's QR code • "Content": any message, photo, video or audio file shared via the Service • "Event": digital guestbook created by a User

The Service is accessible to any natural person of legal age or minor with authorization from legal representatives. Access to the Service requires an internet connection and a compatible web browser. We do not guarantee uninterrupted access to the Service and reserve the right to temporarily suspend access for maintenance.

MZ Records offers the following features: • Creation of an event with custom QR code • Collection of memories (audio, text, photo, video) by guests • Secure storage of content for 1 year • Generation of an AI recap • Selective sharing via secure links • Content download Detailed features are described on our Pricing page.

To create an event, you must create an account by providing accurate and up-to-date information. You are responsible for the confidentiality of your credentials and all activities performed from your account. In case of unauthorized use, you must inform us immediately. We reserve the right to suspend or delete any account in case of violation of these Terms.

You retain all rights to content that you or your guests share via the Service. By using the Service, you grant us a limited license to store, display and process this content for the purposes of providing the Service (including AI analysis). You agree not to share content that is: • Illegal, defamatory, abusive or discriminatory • Infringing third party rights (intellectual property, privacy) • Pornographic or violating human dignity • Containing viruses or malicious code We reserve the right to remove any content contrary to these Terms.

The Service, its interface, code, graphics and all its elements are protected by intellectual property law and remain the exclusive property of MZ Records. Any unauthorized reproduction, representation or exploitation is prohibited. MZ Records trademarks and logos may not be used without prior written authorization.

Current prices are displayed on our Pricing page. Payment is made once when creating the event. Payment is processed securely by our provider Stripe. We do not have access to your complete bank details. The right of withdrawal does not apply once the service has started with your agreement. However, we offer a 30-day money-back guarantee.

We strive to ensure the availability and security of the Service but cannot guarantee uninterrupted or error-free operation. Our liability is limited to direct and foreseeable damages resulting from a breach of our obligations. We are not liable for: • Content shared by users or guests • Indirect damages (data loss, loss of earnings) • Interruptions due to force majeure In any case, our liability is limited to the amount paid for the Service.

The Service is provided "as is". We do not guarantee that the Service will meet all your specific needs. Regarding the AI recap, analysis results (transcription, emotion detection) are provided for informational purposes and may contain inaccuracies.

You can delete your account and events at any time from your dashboard. We may terminate or suspend your access in case of: • Violation of these Terms • Fraudulent or illegal activity • Non-payment In case of termination, your content will be deleted in accordance with our data retention policy.

We reserve the right to modify these Terms at any time. Modifications take effect upon publication. In case of substantial modification, we will inform you by email. Continued use of the Service after modification constitutes acceptance of the new Terms.

These Terms are governed by French law. In case of dispute, we invite you to contact us to find an amicable solution. Failing that, French courts shall have jurisdiction. You may use a consumer mediation service free of charge.

For any questions regarding these Terms: Memories Zone Records Email: contact@mzrecords.com